Is a subscription required?
No, your purchase gives you access to the Klydo Collection, no hidden fees or subscriptions required.
Last updated: August 15, 2023 06:37
Will different case options be offered?
Yes, we’ll have different casings as stretch goals! Our Walnut casing will unlock at $500k.
Last updated: August 15, 2023 06:45
Is an internet connection required?
Internet connection is not required for the basic clock functionality, but to get daily updates and updated features, a wifi connection is required. A WiFi connection is also needed for the initial setup.
While Klydoclock is 100% functional without an internet connection, for the best experience we recommend keeping it connected to WiFi.
Last updated: August 15, 2023 06:37
Can the display be dimmed?
Yes. The built-in light sensor automatically chooses the proper brightness when auto mode is enabled, but the brightness can also be controlled manually.
Last updated: August 15, 2023 06:37
Can the ticking and chime volume be adjusted?
Yes, the volume for both can adjusted or muted.
Last updated: August 15, 2023 06:37
Can you set an alarm?
Klydoclock is not designed with an alarm feature. We like to think of Klydoclock as a modern grandfather clock - it’s a display piece. However, we may add an alarm feature in the future.
Last updated: August 15, 2023 06:56
Does it have a wall mount?
No, Klydoclock is a mantle clock. Since Klydoclock is powered by an AC adapter, it’s not well suited to hang on a wall, although we may offer something of the sort in the future.
Last updated: August 22, 2023 05:35
What is Kickstarter?
Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
Last updated: August 22, 2023 05:45
What does it mean to back a project (pledge)?
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: August 22, 2023 05:45
How do I pledge?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: August 22, 2023 05:45
When is my money collected?
Your money will be collected only after the project ends. Around late September/Early October. If the project is cancelled for any reason, you won’t be charged.
Last updated: August 22, 2023 05:45
What payment methods can I use?
You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. Kickstarter does not accept payments with PayPal.
Last updated: August 22, 2023 05:45
When will I get my pre-order?
The earliest tier of VIP backer Klydoclocks are set to ship in December. Depending on your location and pledge tier, you’ll get them sometime between December 2023 and February 2024. Please note that this is an estimate, as you’re pre-ordering the product and production delays could arise.
Last updated: August 22, 2023 05:45
Where do you ship?
We ship worldwide!
Last updated: August 22, 2023 05:45
What are Klydoclock's dimensions?
30 × 18 × 8 cm
Last updated: August 23, 2023 06:50
Will I be charged separately for customs and VAT?
We will be using distribution centers located globally so no customs taxes will be charged by the courier at the time of delivery. However, VAT and customs can be as high as 20% in some countries and our Kickstarter pricing does not account for VAT. Where applicable, customs fees will be added to the shipping fees charged to backers in our post-campaign survey.
Last updated: September 13, 2023 08:23
Current Estimated Shipping Date: January 2024
Manufacturing is on schedule to be completed in January 2024 prior to the Lunar New Year holiday. Shipping is expected to start in January and backers can expect to receive their orders before the end of February. Check Kickstarter for recent updates.
Last Updated At: 11/26/23What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.